Privacy policy.

BALIKA HOMES does not share any information you provide to us with any third party. We collect your name, address and email address, as well as, other personal information during your Checkout process when you purchase items from our online shop. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for another reason, like marketing, we will ask you directly for your consent, or provide you with an opportunity to say no. If you'd like to withdraw your consent to receive marketing, we always provide an opt-out on the marketing or you may contact us directly at info@balikahomes.com.

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1. General Information

We are committed to protecting your privacy and handling your personal data confidentially and in compliance with the statutory data protection regulations. Personal data is collected on this website only to the extent necessary for technical purposes. In no case will the data collected be sold or otherwise disclosed to third parties. The following data protection declaration explains which data we collect and for what purpose and how we use it.

2. Data Controller

The data controller for the processing of personal data on this website is:

Anna Rangel Martinez
Kolonatstraße 10
48455 Bad Bentheim
Germany

E-Mail: info@balikahomes.com

VAT Identification Number(s): DE335393954
Business owner according to § 19 UStG (German Law)

3. Data Processing on Our Website

3.1 Analytics

This website collects personal data to power our site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

3.2 Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

3.3 Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

Our payment processor Squarespace Payments, Stripe and Sift will also collect payment information from you. You can read their privacy policy at:

• Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

• (Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

3.4 For form block submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

3.5 For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

• Information about your browser, network and device

• Web pages you visited prior to coming to this website

• Web pages you view while on this website

• Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

3.6 For use of share buttons

This website includes share buttons which enable you to share pages or other content from this site to the following third party services: [LIST SERVICES]. If you click a share button, these third parties may receive your personal data, including:

• Information about your browser, network and device

• Details about the web page or content you shared or proposed to share

• Your IP address

3.7 For use of blog comments

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

• Your name (which will be displayed as part of your posted comment)

• Your email address (optional, to let you know if someone replies to your comment)

• Your website URL (optional)

• This website includes “likes” functionality on some blog posts which enables you to “like” a post.
  This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

• Information about your browser, network and device

• Details about the web page or content you shared or proposed to share

• Your IP address

3.8 Customer accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

• Billing and shipping address(es)

• Details about your orders (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

3.9 Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your customer account.

• You add a product which is in stock to your shopping cart.

• You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

3.10 Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email.
We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

3.11 Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

3.12 Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

• Information about your browser, network, or device

• Information about this site and the page you’re viewing on it

• Your IP address

3.13 Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking.
We may collect information like your:

• Name

• Email address

• Phone number

• Details relating to your appointment (for example, who referred you)

• Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

3.14 Squarespace Payments

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

4. Social Media

Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube, Pinterest

If you have given your consent pursuant to Art. 6 para. 1 s. 1 lit. a GDPR to the respective social media operator, your data will be automatically collected and stored when you visit our online presence on the social media mentioned above for market research and advertising purposes from which usage profiles are created using pseudonyms.

Facebook (by Meta) is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland").

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. A certification is available.

Instagram (by Meta) is offered by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland").

Our service providers are located and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. A certification is available.

YouTube is offered by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google").

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard contractual clauses of the European Commission.

Pinterest is offered by Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest").

Our service providers are located and/or use servers in countries outside the EU and the EEA, for which the European Commission has established an adequate level of data protection by decision.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard contractual clauses of the European Commission.

5. Contact Options and Your Rights

5.1 Your Rights

As a data subject, you have the following rights:

- Pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

- Pursuant to Art. 16 GDPR, the right to demand the correction or completion of your personal data stored by us without delay;

- Pursuant to Art. 17 GDPR, the right to demand the deletion of your personal data stored by us, unless further processing

is necessary to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest, or to assert, exercise, or defend legal claims;

- Pursuant to Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you; the processing is unlawful, but you refuse its deletion; we no longer need the data, but you need it to assert, exercise, or defend legal claims, or

you have objected to the processing pursuant to Art. 21 GDPR;

- Pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common, and machine-readable format or to request its transmission to another controller;

- Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

Right to Object

Where we process personal data as explained above to safeguard our predominant legitimate interests within the framework of a balancing of interests, you have the right to object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.

This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

5.2 Contact Options

For questions regarding the collection, processing, or use of your personal data, for information, correction, restriction, or deletion of data, as well as for revoking granted consent or objecting to a specific data usage, please contact us directly using the contact details provided above or send us an E-Mail: info@balikahomes.com